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Shipping & Delivery

Last Updated: 07 Mar 2020

Free Shipping on orders over $100*

We are delighted to offer you every day free shipping on orders over $100.

This is calculated AT THE CHECKOUT, based on what you’ve put in your cart, whether there are any exclusions and what discounts apply. Please see below for exclusions.

To receive free shipping, your spend must be over $100. So if you apply coupons or loyalty points discounts that take your spend under $100, the free shipping threshold will not be met and you will be charged shipping.

Please note that Gift Vouchers and Gift Wrapping are not included in your $100 calculation for free shipping.

All Heavy and Bulky items are also excluded from our Free Shipping Offer. Usual examples include:

  • Bulky Nappies & Wipes Boxes
  • All nursery furniture items – eg cots, bassinets, baskets & dressers
  • Travel cots
  • Mattresses
  • Bed Rails and large bumpers
  • Toddler beds
  • Tower fans
  • Safety Gates

Orders are shipped via Aramex (Formerly known Fastway) or Post Haste Couriers. We can deliver to any mainland New Zealand physical address. Freight charges will be auto-calculated for oversized items and under free freight criteria purchased on the checkout page based on items in the cart and shipping address. Minimum purchase required for free shipping. This excluded oversized items, i.e Nappies, Wipes Shipper Boxes, Cots, Buggies etc.

Region/AreaMin Purchase Value
Auckland$100
Hamilton$100
Auckland or Hamilton (Rural) $150
North Island$100
North Island (Rural)$150
South Island$150
South Island (Rural)$200

We aim to dispatch in-stock goods within 2 business days from our warehouse.

Delivery to you is reliant on our courier company partner companies.

Please allow up to 1-3 business days in Auckland, Hamilton & Tauranga, 2-3 business days in North Island and 2-4 working days in South Island

If you live in a rural district e.g. RD1, please allow an additional 2-6 extra days for delivery.

We do not ship to international destinations, PO boxes, counter deliveries, private mail bags (PMBs) or locked bags.

Around public holiday periods – please allow a few extra working days. During the Christmas period – please expect courier delivery to take a little longer than usual.

Please note Clearance or Stock Take Sale does not include any Free Shipping due to high discounted rate.

Special (Flash Sale) Free Shipping Promotions minimum purchase For Nappies & Wipes Boxes

Minimum purchase required for free shipping promotions.

Region/AreaMin Purchase Value
Auckland$100
Hamilton$100
Auckland or Hamilton (Rural)$150
North Island$150
North Island (Rural)$200
South Island$550
South Island (Rural)$600
*Same day dispatch
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